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Medical Trust & Protection

HIPAA-Compliant AI Knowledge Security

Healthcare organizations require the highest grade of data isolation. MedKnow AI safeguards patient records, clinical guides, and audits every edit.

HIPAA Compliance Shield

All conversational logs are encrypted in transit and at rest. We automatically redact Protected Health Information (PHI) like SSNs, credit cards, and addresses.

Tenant Vector Isolation

Your clinic documents are vectorized and stored in a designated, completely separate vector database namespace. AI queries will never cross-leak to other tenants.

Compliance Audit Logs

Every file upload, FAQ addition, doctor bio modification, and article approval is logged with the staff email, timestamp, and action description.

Anonymized Analytics

Analytics dashboards collect only aggregate counts of medical questions, search terms, and satisfaction ratings. Individual patient details are omitted.

Supported Standards & Safeguards

AES-256 Data Encryption at Rest
TLS 1.3 Encryption in Transit
Business Associate Agreement (BAA) Ready
SOC2 Type II Assessed Infrastructure