Analytics & Insights

Review patient communication volume, model confidence scoring ratios, and address uncovered clinical knowledge gaps.

Patient Queries
2

+14% volume increase this week

Avg. Confidence
94.2%

High accuracy performance

Escalation Rate
5.8%

Sent to reception queues

Knowledge Gaps
1 open

Requires staff FAQ drafting

Monthly Query Volume Trend

Aggregate count of active RAG queries answered by the AI agent.

30 queries
Jan
45 queries
Feb
65 queries
Mar
55 queries
Apr
80 queries
May
110 queries
Jun
128 queries
Jul

Confidence Shards

Confidence level groupings for AI completions.

18 answers
90-99%
5 answers
70-89%
1 answers
< 70%

Clinical Knowledge Gaps (1)

Draft Required

Patient query: "Can I get teeth whitening if I have veneers?"

Logged: 7/5/26, 8:13 PM